Find out what's happening!
We want to keep our customers informed about the most important recent news to make your trip safer and more enjoyable.
Take a look to our updated news as follows:
Bad weather front (northern & Caribbean region)
04.12.2024
A bad weather front caused heavy rain and strong wind in the Northern and Caribbean region during the night, which extends throughout the day, today Wednesday.
Floodings have been reported in some parts of the Sarapiquí and Boca Tapada region. Some hotels and tour providers may be affected, and we would be in contact with you and your local tour guides if the planned itinerary or pickup times need to be modified.
If you are traveling by rental car, please check the status of the route before leaving for your next destination. It is best to use navigation apps with updated data and before and during the trip.
Do not risk crossing rivers or flooded areas, as insurance does not cover damage caused by exposure to water.
On Route 32, which connects the Central Valley with the Caribbean coast, landslides have been reported, which is why it is currently closed until the material is removed. Also after opening, it could be closed at any time as a preventive measure, without prior notice.
The alternative routes, via Turrialba and Varablanca, have some section opened only with single lane passage.
There is dense traffic flow on these routes, which is why we recommend calculating more travel time than usual.
We ask for your understanding in case the delivery of rental cars, and pick ups for excursions or transfers are delayed.
Please feel free to contact us if you have any questions about the route or your travel itinerary!
If you require assistance, our team is at your disposal as follows:
Whatsapp Assistance
Number: +506-8893-3863
Monday - Friday: 06:00 - 18:00.
Weekends: 08:00 - 16:00
Telephone assistance
Number: +506-2232-0400
Monday - Friday: 07:00 - 18:00.
Saturday and Sunday: 08:00 - 16:00
Emergency cell phone:
Number: +506-8946-8222
Monday - Friday: 18:00 - 06:00
Weekends: 16:00 - 08:00
We publish updated information on our Website www.aratours.com and through our Telegram group.
We wish you a safe trip and a unique experience in Costa Rica!
Best regards,
Your ARA Tours Team
Health update Costa Rica
16.04.2024
Information about health risks in Costa Rica is currently appearing in some media and we would like to inform you objectively about the background to this so that you can reassure any worried customers:
New World screwworm flies
This is a species of blowfly that lays its eggs in the open wounds of warm-blooded animals such as cattle, horses, pigs, sheep, goats and dogs and, in rare cases, humans. These then hatch into maggots (screwworms), which feed on the host's tissue, which in turn leads to infection. If left untreated, an infestation can lead to death.
New World screwworm flies had been considered extinct in Costa Rica since 2000. However, the fly reappeared in July 2023 and 200 cases in animals and 3 cases in humans (0.00006% of the population in 9 months) have been detected to date. All human patients have recovered thanks to medical treatment.
Despite the low number of cases, the health authorities declared a public health emergency at the beginning of February to ensure that they have immediate access to financial resources to eradicate the fly at an early stage. This includes the weekly release of 15 million sterile male flies, strict monitoring of livestock and the immediate treatment of infected animals.
The risk to tourists is extremely low. In the unlikely event of an infection, medical assistance must be sought immediately and the maggots surgically removed. In healthy people, a full recovery is highly likely. In diabetics, it could lead to complications.
There are no restrictions for tourists.
Dengue fever
Dengue fever occurs everywhere in Latin America. An above-average number of cases have been reported in the first 4 months of 2024, including in Costa Rica. Dengue fever is transmitted by the tiger mosquito (Aedes aegypti) and there are 4 types of virus. A first infection leads to flu-like symptoms and severe aching limbs. Re-infection with a different type of dengue virus can lead to severe complications and in some cases even death. There is still no vaccination against dengue.
The health authorities have launched a major campaign to eradicate the tiger mosquito. This includes fumigation and the removal of possible reproduction sites, especially stagnant water. These campaigns lead to a sharp decline in cases every year.
People can protect themselves from mosquitoes by wearing light-coloured clothing (long sleeves and trouser legs) and using mosquito repellent.
Again, there is currently no reason to cancel a trip to Costa Rica.
If you require assistance, our team is at your disposal as follows:
Whatsapp Assistence
Number: +506-8893-3863
Monday - Friday: 06:00 - 18:00.
Weekends: 08:00 - 16:00
Telephone assistance
Number: +506-2232-0400
Monday - Friday: 07:00 - 18:00.
Saturday and Sunday: 08:00 - 16:00
Emergency cell phone:
Number: +506-8946-8222
Monday - Friday: 18:00 - 06:00
Weekends: 16:00 - 08:00
We publish updated information on our Website www.aratours.com and through our Telegram group.
We wish you a safe trip and a unique experience in Costa Rica!
Best regards,
Your ARA Tours Team
Safety Travel Tips
20.12.2023
In this high season, we would like to share with you some safety tips to make your trip more pleasant and safe:
In General
- Refrain from wearing expensive jewellery
- Exchange money only at a bank or a currency exchange office and store it before leaving
- Take a cab at night in the city. Only take a minimum amount of cash with you
- Do not struggle or resist in case of a robbery or attack. Documents and valuables are replaceable
In your Car
- Follow the instructions of your car rental service
- Fasten your seat belt
- Only park your car in safe areas and supervised lots. Be very careful if you park your vehicle on the side of the road in areas such as La Catarata La Paz, Puente del Río Tárcoles and Jacó Viewpoint
- Do not make phone calls or send messages while driving
- Follow the traffic regulations
- Do not drive under the influence of alcohol, drugs and/or prescription drugs
- Avoid remote, impassable streets and river crossings, as this counts as negligent driving and no car insurance will cover claims
- Do not leave valuables and baggage in the car
- Always lock the car
- Plan to arrive at your next destination before sunset
In the Hotel
- Inform yourself about evacuation routes and safety zones on the property
- Use the hotel safe for your valuables and documents
- Close windows and doors of your room while you’re gone
In the Nature
- Follow the instructions of the park rangers
- Study the maps of hiking trails (if available)
- Do not go alone in remote and impassable areas
- Do not leave the designated nature trails
- Bring enough drinking water
- Do not touch unknown plants
- Do no touch wild animals, especially snakes and amphibians
- Wear closed ankle-high shoes during your walks
- Do not overestimate your physical condition and skills, and observe the climatic conditions
- Inform staff before starting a walk on remote nature trails and always plan to return before sunset
- Please inform yourself about potential risks before swimming in the sea or in rivers
- Please pay attention towarnings on the beach regarding dangerous currents
Natural Disasters
- Keep calm
- Follow the instructions of the authorities and the hotel staff
- Look for the signposted security zones and evacuation routes
- Inform us at ARA Tours about your condition as soon as possible, even if you are unharmed
- Inform your relatives at home
- Inform your embassy
If you do not contact us, we will try to determine your condition as follows:
- In the hotel
- Via your guide
- Via the Red Cross
- Via your Embassy
If you require assistance, our team is at your disposal as follows:
Whatsapp Assistence
Number: +506-8893-3863
Monday - Friday: 06:00 - 18:00.
Weekends: 08:00 - 16:00
Telephone assistance
Number: +506-2232-0400
Monday - Friday: 07:00 - 18:00.
Saturday and Sunday: 08:00 - 16:00
Emergency cell phone:
Number: +506-8946-8222
Monday - Friday: 18:00 - 06:00
Weekends: 16:00 - 08:00
We publish updated information on our Website www.aratours.com and through our Telegram group.
We wish you a safe trip and a unique experience in Costa Rica!
Best regards,
Your ARA Tours Team
Health Tip: Dengue Fever
08.09.2023
Costa Rican health authorities have reported an increase in dengue cases in the last days, which is normal during the rainy season.
Currently there are all 4 Dengue serotypes circulating in the country. In 2023 up to the date, there are 8261 reported cases per 5 million inhabitants and mainly in the Caribbean areas (Sarapiqui, Limon and Talamanca), in which only Sarapiqui represents a secondary tourist area.
What is the Costa Rican government doing about this situation?
The Ministry of Health, as has been customary in previous years during this season, has activated a fumigation protocol and a communication campaign with the objective of making the population aware of the importance of eliminating breeding sites to combat the disease, in addition to recognizing symptoms at an early stage.
What can our common guests do?
We recommend our guests to protect themselves during their stay in Costa Rica, especially if visiting some of the areas with higher incidence, with a reliable mosquito repellent, and by wearing light-colored clothing, long shirts or trousers, especially in the late afternoon and during outdoor activities. Mosquito repellent products can be brought from home, and can also be purchased locally at supermarkets and pharmacies. If a client plans to stay longer in the affected non-tourist areas, they should check with the Tropical Institute for recommendations on prophylaxis before travelling.
Health Tip: Malaria
18.04.2023
Some Foreign Offices have reported cases of malaria in the cantons of Limón and Pococí, specifically in Limón town, Moín and in small villages about 25km north of Guápiles. None of these places are tourist zones.
How is the Costa Rican government responding to the situation?
Information campaigns are being carried out that are directed at the local population and above all urge prevention through correct waste disposal and the avoidance of standing water accumulation, as well as helping to recognize symptoms at an early stage.
What is the situation in the tourist zones?
The tourist zones are much less affected because the entrepreneurs pay attention to regular fumigation. However, one can never exclude the possibility of cases of malaria or other mosquito-borne diseases.
What can our common guests do?
We recommend that our guests protect themselves during their stay in Costa Rica with a reliable mosquito repellent, and by wearing light-colored clothing, long shirts or trousers, especially in the late afternoon and during outdoor activities. Mosquito repellent products can be brought from home, and can also be purchased locally at supermarkets and pharmacies. If a client plans to stay longer in the affected non-tourist areas, they should check with the Tropical Institute for recommendations on prophylaxis before travelling.