Unser Team
Unser Team ist das, was uns auszeichnet! Wir suchen Menschen, die nicht nur qualifiziert und erfahren, sondern auch leidenschaftlich daran interessiert sind, einen qualitativ hochwertigen und effizienten Service zu bieten, die dieselbe Sprache wie unsere Kunden sprechen und die sich unter anderen Serviceanbietern hervorheben möchten.
Ihr erster Kontakt zu ARA Tours wird wahrscheinlich mit unserem kompetenten und mehrsprachigen Costumer Experience Team sein, einer Gruppe von Costaricanern, Deutschen, Schweizern und einer Österreicherin. Wir freuen uns daher, Sie in den folgenden Sprachen zu betreuen:
- Englisch
- Deutsch
- Französisch
- Spanisch
Treffen Sie hier auf diejenigen, die mit Leidenschaft daran arbeiten, Ihnen die beste Erfahrung in Costa Rica zu bieten!
Gründer und Consultants

Daniel Küng
Chief Executive Officer

Roland Ayer
Chief Operations Officer
Management

Sandra Haun
Commercial Director & A&K General Manager, DMC - Costa Rica

Marco Thomas
Deputy Manager A&K
Customer Experience

Christine Pohnitzer
Commercial Manager

Christina Hermann
Business Development
Customer Experience Team 1

Daniel José Campos
Customer Experience Team Leader (Team 1)

Manuel Gómez
Customer Experience Agent

Francisco Rojas
Customer Experience Agent

Bernardita Alvarado
Customer Experience Agent

Mario López
Customer Experience Agent

Ana Lucia Rojas
Customer Experience Agent

Iris Gharbi
Customer Experience Agent
Customer Experience Team 2

Alice Henke
Customer Experience Team Leader (Team 2)

Annika Pagels
Customer Experience Agent

Mabet Cerdas
Customer Experience Agent

Corinne Abplanalp
Customer Experience Agent

Yendry Azofeifa
Customer Experience Agent
Customer Experience Team 3

Stefanie Braun
Customer Experience Team Leader (Team 3)

Ana Belén Rodríguez
Customer Experience Agent

Catalina Mora
Customer Experience Agent

Diego Matamoros
Customer Experience Agent

Kevin Cortés
Customer Experience Agent

Rachell Trejos
Customer Experience Agent
Customer Experience Team Akorn

Jennifer Bustamante
Team Leader Akorn

Kristel Ramírez
Tour Consultant Akorn

Angélica Olivares
Tour Consultant Akorn
Direktverkauf

Aline Reifferscheidt
Customer Experience Team Leader (Direct)

Irene Pérez
Customer Experience Agent
Gruppenabteilung

Daniela Gómez
Customer Experience Team Leader (Groups)

Yoselyn Barrantes
Customer Experience Agent

Jacqueline Arce
Customer Experience Agent

Carolina Masís
Customer Experience Agent
A&K Team - Verkauf

Elizabeth Olivares
Team Leader A&K

Marilyn Rodríguez
Travel Consultant A&K

David Solano
Travel Consultant A&K

Eddie Rodríguez
Travel Consultant A&K
A&K Team - Operations

Andrés Mora
A&K Operations

Javier Quesada
Cruise Operations Specialist
Operations

Kit Wan Chan
Operations Manager

Monserrat López
General Operations

Roberto Ramírez
General Operations

Deily Chinchilla
General Operations

Ariel Vargas
General Operations
Flughafen Guides

Josef Vacek
Airport Guide

Sonia Herrera
Airport Guide

Sugeilyn Elizondo
Airport Guide

Evelyn Marin
Airport Guide
Product Development

Francisco Urcuyo
Product Development Specialist
Product Management

Andrea Castro
Contracting Supervisor

Tatiana Salazar
Product Agent

Alexandra Lizano
Product Agent

Tatiana Arroyo
Product Agent

Bryant García
Operations Coordinator
Connectivity & Processes

Adriana Arroyo
Connectivity & Process Manager
Database

Rebeca Hernández
Database Team Leader

María Fernanda Hernández
Database Agent

Jeimy Torres
Database Agent

Nathalie Díaz
Database Agent
Content

Sabine Schön
ARA Content Coordinator

Andrea García
Content Agent
Nachhaltigkeit

Sofía Soto
CST-Health & Safety Coordinator
Marketing & Branding

Marc Tschallener
Team Leader Marketing & Branding

Víctor Díaz
Graphic Designer
IT Support Team

Freddy Mora
Senior IT Workplace Administrator

Mauricio Fernández
IT Workplace Administrator
Leitung Finanzen

Alejandra Ramírez
Accounting Team Leader

Johnny Quesada
Financial & Administrative Advisor

Rosa Marín
Treasury & Payroll

Claudia Pérez
Accounting Agent

Kendall Bermúdez
Accounting Agent

Cristian Delgado
Accounting Agent
HR & Services

Marcela Zamora
Human Talent Manager

Saylin Guzmán
Administrative Assistant
Internes Serviceteam

Jensy Vargas
Housekeeping

Jesús Calderon
Security and Maintenance

Manuel Vargas
Security and Maintenance

Jose Nuñez
Security and Maintenance